Privacy Policy
Effective Date: 21-07-2026
At Surprise AC Experts, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us to request heating and air conditioning services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you contact us or submit a service request, we may collect information, including:
- Full name
- Phone number
- Email address
- Property address
- Details about your HVAC or heating and cooling service request
- Any additional information you voluntarily provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of your visit
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Connect you with an independent HVAC contractor serving your area
- Schedule heating and cooling services
- Provide customer support
- Improve our website and customer experience
- Communicate with you regarding your request
- Maintain the security and functionality of our website
We do not sell your personal information.
Independent Contractor Network
Surprise AC Experts connects homeowners with independent HVAC contractors serving Surprise, Arizona, and nearby communities.
When you request service, we may share your contact information and details about your service request with an independent contractor so they can contact you regarding your requested service.
Each contractor operates independently and is responsible for their own licensing, insurance, pricing, warranties, and workmanship.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your browsing experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Third-Party Services
We may work with trusted third-party service providers that assist with operating our website and supporting, including:
- Website hosting providers
- Analytics providers
- Contact form services
- Call tracking providers
- Spam and security services
These providers may process information only as necessary to perform services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Your Privacy Choices
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Request deletion of your personal information where permitted by law
- Opt out of receiving promotional communications
To exercise these rights, please contact us using the information provided below.
Children's Privacy
This website is intended for adults seeking HVAC services and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.
California Privacy Notice
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the right to request access to or deletion of certain personal information, subject to applicable legal exceptions.
To submit a privacy request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised Effective Date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Surprise AC Experts
Emergency Line: (623) 343-8010
General Inquiries: (623) 323-3098
Email: info@surpriseacexperts.com
Service Area: Surprise, El Mirage, Sun City, Peoria & the West Valley, Arizona