Terms of Service
Effective Date: 21-07-2026
Welcome to Surprise AC Experts. By accessing or using this website, you agree to these Terms of Service. Please read them carefully before using our website or requesting heating and cooling services.
If you do not agree with these Terms, please do not use this website.
Our Services
Surprise AC Experts connects homeowners in Surprise, Arizona, with independent HVAC contractors who provide heating and cooling services.
We do not directly perform HVAC repairs, installations, maintenance, or other heating and cooling services. Any work performed is completed by an independent contractor.
Submitting a request through our website does not guarantee contractor availability or immediate service.
Use of the Website
By using this website, you agree to:
- Provide accurate and truthful information.
- Use the website only for lawful purposes.
- Not interfere with the operation or security of the website.
- Not copy, reproduce, or distribute website content without permission.
- Not use automated tools to collect information from the website.
We reserve the right to restrict or terminate access to the website if these Terms are violated.
Service Requests
When you submit a form or call us, you authorize Surprise AC Experts to use your information to respond to your request and connect you with an independent HVAC contractor serving your area.
The contractor may contact you by phone, email, or text message regarding your requested service.
Pricing and Estimates
Surprise AC Experts does not establish pricing for HVAC services.
All estimates, labor charges, material costs, warranties, financing options, and payment terms are determined by the independent contractor providing the service.
Customers should review all pricing and service details before authorizing any work.
Independent Contractors
HVAC contractors who respond to service requests operate as independent.
Surprise AC Experts is not responsible for:
- The quality of workmanship
- Service pricing
- Scheduling
- Project completion timelines
- Licensing or insurance maintained by the contractor
- Warranties offered by the contractor
Any agreement for HVAC services is made directly between you and the contractor.
Emergency Services
We make reasonable efforts to connect customers with available contractors as quickly as possible for emergency HVAC requests.
However, we cannot guarantee immediate dispatch, arrival times, or availability at all hours.
Website Content
Information on this website is provided for general informational purposes only.
While we strive to keep information accurate and current, service availability, response times, and other details may change without notice.
Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of Surprise AC Experts.
No content may be copied, reproduced, modified, or distributed without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Surprise AC Experts shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use of this website.
- Delays in responding to service requests.
- Services performed by independent contractors.
- Website errors, interruptions, or technical issues.
- Loss of data or interruptions.
Your use of this website is at your own risk.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites.
Privacy
Your use of this website is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated Effective Date.
Governing Law
These Terms shall be governed by the laws of the State of Arizona.
Contact Us
Surprise AC Experts
Emergency Line: (623) 343-8010
General Inquiries: (623) 323-3098
Email: info@surpriseacexperts.com
Service Area: Surprise, El Mirage, Sun City, Peoria & the West Valley, Arizona